Terms and Conditions
- All prices quoted are subject to change without notice. Prices quoted are valid for week.
- Payment is required at the point of delivery unless otherwise agreed in advance.
- Payment is accepted by Cash, Debit/Credit Card, BAC’s transfer. Cheques are accepted by customers after 4 orders have been received and paid for positively.
- Minimum order value is £200.00 net for delivery.
- We deliver throughout the UK Mainland. All orders are aimed to be delivered within 10 working days, however, Scotland and England extremities may take longer.
- Delivery will be charged at £25.00 for Trade customers and £50.00 for Retail customers for all orders less than £1,000.00 net. All orders over £1000.00 net will be delivered free of charge. Collection from our premises is welcome and has no minimum order value.
- Birds and Animals are guaranteed for 48 hours from arrival. Please notify us by e-mail to info@skybirds.co.uk should your birds or animals experience any health issues after delivery. In the event of mortality, the body must be kept in a suitable freezer storage and returned with our driver in a sealed bag on your next order. Replacement stock or credits will only be issued once the body has been returned to the Sky Birds premises.
- Please note that due to their delicate nature, Gouldian Finches are excluded from our standard guarantee
- Sky Birds’ live stock and premises are checked by a registered vet on a fortnightly basis. Sky Birds does not accept any liability or claims for 3rd Party Vet Fees.
- Sky Birds reserves the right to refuse delivery to any customer should the livestock living conditions or environment not prove to be suitable for the species concerned.
- Sky Birds welcomes anyone to come and view the premises. Please phone to arrange a convenient time.