Terms and Conditions

Our Conditions

1. All prices quoted are subject to change without notice.  Prices quoted are valid for 1 week Monday to Sunday.

2. Payment is required at the point of delivery unless otherwise agreed in advance.

3. Payment is accepted by Cash, Debit/Credit Card and BAC’s transfer. Cheques are accepted by customers after 4 orders have been received and paid for positively.

4. Minimum order value is £200.00 net for TRADE deliveries. There is no minimum order for RETAIL customers or collection.

5. We deliver throughout the UK Mainland. All orders are aimed to be delivered within 10 working days, however, Scotland and England extremities may take longer.

6. Delivery will be charged at £20.00 for Trade customers and £50.00 for Retail customers for all orders less than £1,000.00 net. All orders over £1000.00 net will be delivered free of charge. Collection from our premises is welcome.

7. Birds and Animals are guaranteed for 48 hours from arrival.  Please notify us by e-mail to [email protected] or by calling 01327 857594 should your birds or animals experience any health issues after delivery.  In the event of mortality, the body must be kept in a suitable freezer storage and returned with our driver in a sealed bag on your next order. Replacement stock or credits will only be issued in this instance.

8. Sky Birds’ livestock and premises are checked by a registered Vet on a fortnightly basis. Sky Birds do not accept any liability or claims for 3rd Party Vet Fees.

9. Sky Birds reserve the right to refuse delivery to any customer should the livestock living conditions or environment not prove to be suitable for the species concerned.

10. Sky Birds welcomes anyone to come and view the premises – we are open 7 days a week and no appointment is necessary.